1. If contact us within 24 hours after your payment finished, 10% of order total will be charged as transaction fee.
2. If after 24 hours, 15% of order total will be charged as transaction fee.
3. Orders can't be canceled once your order is shipped out or we have already begun to custom hair extensions.
4 If choosing paypal echeck to pay, it need 5-7 days for PayPal to complete payment settlement. During this time, if you want to make order refund, 5% of order total will be charged as handling fee.
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Note: If requesting for repair or exchange or cancel your order, you should firstly contact us by service email: email@example.com. We will not provide any exchange, return or repair service on returned hair extensions without our permission.